DigitalPA launches the mobile App for whistleblowing management, an additional reporting channel that includes also sending voice reports. The App completes the Legality Whistleblowing solution in full compliance with the EU Directive and other relevant regulations, including the new standards of accessibility and security.
Voice reports are an important innovation in the field of whistleblowing management as they make the software compliant with Article 12 of EU Directive 2019/1937 which, talking about external reporting channels, requires that:
“The external reporting channels shall enable reporting in writing and orally. Oral reporting shall be possible by telephone or through other voice messaging systems and, upon request by the reporting person, by means of a physical meeting within a reasonable timeframe.”
Voice reporting allows avoiding the usage of hotlines, answering machines, or call centers, which involve procedures demanding in terms of time and cost, and, most importantly, critical in terms of information confidentiality. Relying on tools outside the software may be insecure and disrespectful of the confidentiality of the reporter’s identity, leading to data leakage.